Buy
Frequently asked questions and help documents about our buying process
- What comes with my item?
- Do you offer a Warranty on your items?
- What is your returns policy?
- My purchase did not come with original authenticity card? Is it authentic?
- I have bought a bag but I don't feel it meets the grade listed on your website, what can you do for me?
- How often do you receive new stock?
- What does your grading system mean?
- Is the item definitely in stock?
- Do you provide proof of authenticity?
- Where do you source your range of pre-owned designer handbags and accessories from?
- I have placed an order on your website, when will I receive it?